The Management of GeoPlace LLP is committed to providing services that consistently meet the needs and expectations of both our clients and our staff.
- We listen to and understand our customer needs and provide them with exceptional support and service
- We will continue to exceed our customers' expectations through the continual improvement of performance, reliability, responsiveness and value
- We monitor and develop our staff's skills to ensure that they are able to fulfil their role within the company and benefit from personal professional development.
Quality objectives have been established and are reviewed at all relevant areas and levels of the organisation. These are reviewed for suitability at appropriate times and have been designed to be measurable and consistent with the policy.
This policy has been communicated and understood throughout the organisation. All staff have the responsibility to familiarise themselves with both this policy and the sections of the Operating Procedures relevant to their specific roles.
Nick Chapallaz, Managing Director, has ultimate responsibility for the quality, and through the Management Team, will continually review and improve the effectiveness of our Quality Management System.